Frequently Asked Questions

Do you accept insurance?

Yes! We welcome people who want to use health insurances for therapy sessions---because we know this makes mental health care more accessible and affordable. The use of healthcare coverage makes it easier for some to try therapy for the first time. We are in-network providers for Care First, Blue Cross/Blue Shield, UnitedHealthcare, Medicare, Cigna, Evernorth and Anthem PPO. We are also certified out-of-network provider for Tricare (A referral is needed from your VA primary care doctor). If you have any of these insurances, we bill them directly for your counseling session. You will pay the copay (or deductible if you have any) on the day of your appointment. Please be aware that it's your responsibility to find out what your insurance covers.

Can I still see a therapist that’s out of my insurance network?

Yes! If you wish to see a therapist as out-of-network provider, we’ll provide you an itemized superbill so that you can submit it to your insurance company directly. Your insurance company's member services can explain your out-of-network benefits and how much of a session cost will be covered. Here are some questions we find to helpful in clarifying the cost of sessions:

• What’s my yearly deductible for out-network mental health benefits?

• Is there a limit on sessions your plan will cover per year? If yes, how many?

• How much is my co-payment for mental health services?

• Does your plan require pre-authorization for psychotherapy?

• Do I have out-of-network mental health benefits?